1. QI – more than audit & PDSA Nigel Hart
2. Nurturing your curiosity for QI Aine McNeil
3. What is the Model for Improvement Dearbhla McManus
4. ‘Diagnosing the problem for QI’ Keith McCollum
5. Using a Pareto chart Caren Walsh
6. Creating a Driver Diagram Nigel Hart
7. Selecting measures Gary Consiglia
8. Creating a Run Chart Caren Walsh
9. Getting started on your project Rachel Caffrey
10. Reporting, sustaining and spreading your work Frew Johnston